ACE Verification: Common Problems and Solutions

Encountering hurdles during SMS verification can disrupt your workflow. Whether you are setting up accounts on platforms similar to or handling registrations independently, knowing how to resolve delivery failures is critical.

Addressing Delayed or Missing OTP Codes

Carrier congestion can occasionally delay SMS delivery. If your code fails to arrive within a reasonable window, verify that you selected the appropriate country configuration—such as numbers originating from —and ensure the platform supports non-VoIP carrier routing.

Additional Troubleshooting Steps

If a number is flagged or blocked by the destination service, release the session and acquire a fresh number from our partner network. For further troubleshooting techniques, refer to our advisory piece on .